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Domains

Get help with domain registration, transfers, DNS management, renewals, and troubleshooting. Find step-by-step guides and solutions for managing your domains easily.
MD. UDOY HASAN
By MD. UDOY HASAN
• 8 articles

How to Transfer In a Domain

Transferring an existing domain to Hostisia Web Services Ltd. is quick and easy. Follow these steps to transfer your domain: Step 1: Unlock Your Domain 1. Log in to your current domain registrar’s account. 2. Find the option to unlock your domain for transfer (usually found in domain settings). 3. Unlock your domain to allow it to be transferred. Step 2: Obtain the Authorization Code 1. Request the Authorization (EPP) code from your current registrar. 2. This code is required to authorize the transfer to Hostisia. Step 3: Start the Transfer 1. Visit our Domain Transfer Page. 2. Enter your domain name and click Transfer. 3. Enter the Authorization (EPP) code when prompted. Step 4: Provide Your Details 1. Enter your personal or business details (name, email, phone, and address). 2. Ensure all details are accurate to avoid verification issues. Step 5: Review and Checkout 1. Review your domain transfer details and pricing. 2. Choose your preferred payment method. 3. Click Checkout to complete the transfer process. Step 6: Confirm the Transfer 1. Once the transfer is initiated, you will receive an email to confirm the transfer. 2. Approve the transfer via the email link to complete the process. 3. The transfer may take 5-7 days to complete. Important Note Make sure your domain is unlocked and that you have the Authorization code ready. If the email address associated with your domain is outdated, you might miss the transfer confirmation email. For further assistance, feel free to contact our Support Team.

Last updated on Feb 03, 2025

How to Transfer Out a Domain

If you'd like to transfer your domain away from Hostisia Web Services Ltd. to another registrar, follow these simple steps: Step 1: Unlock Your Domain 1. Log in to your Client Area. 2. Go to Domains from the dashboard. 3. Select the domain you wish to transfer. 4. In the domain settings, ensure the domain is unlocked for transfer. Step 2: Obtain the Authorization Code 1. In the domain management area, request the Authorization (EPP) code for the domain. 2. The code will be sent to the email address associated with the domain. Step 3: Initiate the Transfer 1. Visit your new registrar’s website. 2. Start the transfer process for the domain you wish to move. 3. Provide the Authorization (EPP) code when prompted. Step 4: Confirm the Transfer 1. After initiating the transfer with the new registrar, you’ll receive an email asking to approve the transfer. 2. Follow the instructions in the email to confirm the transfer. Step 5: Wait for the Transfer to Complete 1. Domain transfers can take 5-7 days to process. 2. Once completed, the domain will be fully transferred to your new registrar. Important Notes - Ensure your domain is unlocked and that you have the Authorization code before initiating the transfer. - The domain transfer process may take up to 7 days, so plan ahead. - Some registrars may have restrictions on transferring domains within the first 60 days of registration or previous transfers. If you face any issues during the transfer process, please contact our Support Team, and we’ll assist you.

Last updated on Feb 03, 2025

How to Change the Name Server

Changing your domain’s name servers is essential for pointing your domain to a different hosting provider or updating your DNS settings. Follow these steps to change your name servers: Step 1: Log in to Your Account 1. Visit our Client Area. 2. Log in using your account credentials (email and password). Step 2: Navigate to Your Domains 1. From the dashboard, click on Domains. 2. You’ll see a list of your active domains. Step 3: Select the Domain to Update 1. Find the domain for which you want to change the name servers. 2. Click on the Manage button next to the domain. Step 4: Go to the Name Server Settings 1. On the domain management page, find the Nameservers section. 2. Click on Change Nameservers. Step 5: Enter the New Name Servers 1. You can either: - Use default Hostisia nameservers: Select Use default nameservers if you want to point your domain to Hostisia hosting. - Custom nameservers: Select Custom nameservers and enter the new nameservers provided by your hosting provider (e.g., ns1.example.com, ns2.example.com). 2. Enter the required nameservers and click Save Changes. Step 6: Wait for DNS Propagation 1. DNS changes may take up to 24–48 hours to fully propagate across the internet. 2. During this period, your website may experience some downtime or inconsistency. Important Notes - Make sure to enter the correct nameserver details provided by your hosting provider. - Changing name servers can affect your website and email services. Ensure you have the correct configuration before making changes. For assistance or any issues, please contact our Support Team.

Last updated on Feb 03, 2025

How to Add or Manage DNS Records

Managing your DNS records is essential for configuring services like web hosting, email, and more. Here’s how you can add or manage DNS records for your domain: Step 1: Log in to Your Account 1. Visit our Client Area. 2. Log in with your account credentials (email and password). Step 2: Navigate to Your Domains 1. After logging in, click on Domains from the main dashboard. 2. You’ll see a list of your active domains. Step 3: Select the Domain to Manage 1. Find and select the domain for which you want to manage the DNS records. 2. Click on Manage Domain next to the domain name. Step 4: Go to the DNS Management Section 1. In the domain management panel, find the DNS Management or Manage DNS section. 2. Click on DNS Settings or Manage DNS Records. Step 5: Add or Modify DNS Records You can now add or modify different DNS records, such as: - A Records: Points your domain to an IP address. - CNAME Records: Aliases your domain to another domain (e.g., www to your main domain). - MX Records: Directs email to the appropriate mail server. - TXT Records: Used for various verification and security purposes (e.g., SPF records for email). - NS Records: Configures the authoritative nameservers for your domain. To add a new record, select the type of record you wish to create (e.g., A Record), then enter the required details (e.g., IP address for an A record). To modify an existing record, simply click on the Edit icon next to the record and make your changes. Step 6: Save Changes 1. After making your changes, click Save Changes to update your DNS records. Important Note: - If you are using Hostisia hosting and email services, please ensure that your domain is using our default nameservers. If you change your nameservers to custom ones, it may affect the proper functioning of your DNS records, including email services. - DNS updates may take up to 24–48 hours to propagate across the internet. For further assistance with DNS management or if you're unsure about any settings, feel free to contact our Support Team.

Last updated on Feb 03, 2025

How to Update Your Domain Contact Information

It’s important to keep your domain’s contact information up to date, especially for receiving important notifications. Here’s how to update the contact details for your domain: Step 1: Log in to Your Account 1. Visit our Client Area. 2. Log in with your account credentials (email and password). Step 2: Navigate to Your Domains 1. From the dashboard, click on Domains. 2. You’ll see a list of your active domains. Step 3: Select the Domain to Update 1. Find the domain for which you want to update the contact information. 2. Click on Manage Domain next to the domain name. Step 4: Update Your Contact Information 1. In the domain management panel, go to the Contact Information section. 2. Update your Registrant, Admin, and Billing contact details, including name, email address, phone number, and address. 3. After making the changes, click Save Changes. Step 5: Email Verification - Important: After updating your email address, you will receive a verification email from ICANN. It is required to verify the new email address within 14 days to ensure your domain remains active. If you do not verify the email, your domain may be suspended. Tip: If you do not receive the verification email, please check your spam folder or contact our Support Team for assistance. Step 6: Wait for Confirmation Once you verify the email address, your contact information update will be complete, and your domain will remain active. For further assistance with updating your domain’s contact information, please don’t hesitate to contact our Support Team.

Last updated on Feb 03, 2025